Leather Works - General Policies
have now added a new secure shopping cart system
so you can order online using your credit card. We will still
maintain our manual Mail Order Form (see "Order Form"
link at left) for those customers who prefer to use traditional
methods of payment.
each product page, please be sure to enter any additional
quantities and select special product options first before clicking
the "Buy" button.
On orders that require your input as to waist sizing, custom
inscriptions, tooling or other data, please type this
information into the text area marked “Personalization
Message” first before clicking the Buy button also. We
are always looking for better ways to serve you and hope you
will enjoy this automated convenience to our web site!
Any customer information collected on this web site through our shopping
cart system will be considered confidential. It will not be transferred,
traded or sold to any other business for any purpose or solicitation.
Our shopping cart system uses highly encrypted data transfer and is
Dell's Leather Works will try to accommodate rush orders depending on
current work load, but there will be a 25% added fee to your order.
note that some orders may require extended manufacturing and
delivery times due to inventory levels, item complexity and our
work load. Please be assured that your
credit card will not be charged until shortly before the order
The customer has the option at checkout time to have insurance added to
their order to protect against damage, loss or theft during shipment.
Dell's Leather Works (DLW) will not be responsible for any shipment that
is damaged, stolen or lost in transit when the customer chooses not to
add insurance to the shipping amount at the time of purchase. There may
be products on this web site that require additional shipping charge due
to usual weight above our flat rate system. DLW will make customer
shipments twice weekly on Wednesday and Friday.
Dell's Leather Works provides its
customers a 100% Satisfaction Guarantee on materials and workmanship on all
products. Any defect in material or workmanship must be reported to DLW within
10 business days in order to receive repair or replacement of the item. Any item
returned found to have abnormal short term wear or damage is subject to a fee to
rectify the problem. Customer is responsible for shipping and insurance on any
DLW will not be
responsible for belt returns
that are too small due to customer measurement error. So please be sure to
follow the directions on our Belt
Ordering Policy page. There is no charge for shortening your Dell's
Leather Works belts, however, the customer is responsible for all shipping to